The 36 U.S. carriers that submitted data for the 2015 calendar year reported receiving 26,401 disability-related air travel complaints, and the 140 foreign air carriers reported receiving 4,429 …
The report is divided into six sections (Flight Delays, Mishandled Baggage, Oversales, Consumer Complaints, Customer Service Reports to the Transportation Security Administration, and …
Complaints About Airline Service Up From Previous Year
The Department received a total of 52 disability-related complaints in March, down from both the 66 complaints received in March 2014 and the 56 complaints received in February 2015.
Sharp rise of disability related complaints in US air travel
This month's Air Travel Consumer Report of the US Department of Transportation shows disability complaints are up 30% in July 2015 compared to the year before.
Airline complaints spike even as service improves - USA TODAY
Feb 18, 2016 · Airline complaints climb 20% in first half of 2015. The complaints can lead to investigations, new rules or legislation.
Airline Consumer Protections: Information on the Passenger Experience
Mar 3, 2020 · Rates of late, cancelled, or diverted flights stayed about the same. Passenger complaints on disability issues—e.g., airline staff failing to assist passengers—have steadily …
Reports and Data on Disability-Related Air Travel Complaints
Aug 16, 2024 · The information provided below covers disability-related complaints that U.S. and foreign passenger air carriers operating to, from, and within the U.S. received during each …
2015 Airline Consumer Complaints Up From Previous Year
Feb 18, 2016 · The Department received a total of 81 disability-related complaints in December, up from the 67 complaints received in December 2014, but down from the 96 complaints …
Air Travel Consumer Report: December 2015
The Air Travel Consumer Report is a monthly product of the Department of Transportation’s Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with …
September Air Travel Report revealed - Ground Handling
Nov 26, 2015 · The total number of disability-related complaints during the period from January to September 2015 was 661, compared to 605 for the same period in 2014.