Crow Canyon Software, a Microsoft 365 Business Applications Partner, announces the release of AI-powered ticket routing for NITRO Help Desk. "Most organizations aim to assign tickets in under 5 ...

These five quick lessons can keep expenses down, reduce the number of surprises when moving to the collaborative platform, and help a migration go smoothly.

The coming integration could help Amazon's Q reach more business users.

However, studies on whether standing desks are beneficial have been sparse and sometimes inconclusive. Further, prolonged ...

If you’re using software from the Microsoft suite of tools, one of the easiest ways to set your OOO is on Teams. Click on ...

Advances in mobile phone eSIM support are helping these initiatives by enabling organisations to turn mobiles into native ...

Microsoft Teams will soon let you schedule messages in channels in a similar way to how message scheduling works in chats.

Nonprofits are not eligible for the new payment plan. Also on April 1, Microsoft will raise the price of Teams Phone by 25 ...

Scammers are using increasingly sophisticated ways to lure unsuspecting victims, and some are impersonating an email help ...

Megan Gleason is an assistant editor on the business desk for the Albuquerque Journal. She covers energy, utilities and ...

"We have learned that employees really value the same experience that they have at home in the office," said Erika Dinnie.

First, the gang used the organization's ESXi environment to create a virtual machine and maintain persistence, move laterally through the environment, dump credentials and steal data. It also ...