Microsoft Teams VoIP integration flexibility allows businesses to choose the VoIP provider and features that best meet their ...

However, instead of calling them, the attackers now contact employees through Microsoft Teams as external users, where they impersonate corporate IT help desk contacting the employee to assist ...

Scammers are using increasingly sophisticated ways to lure unsuspecting victims, and some are impersonating an email help ...

First, the gang used the organization's ESXi environment to create a virtual machine and maintain persistence, move laterally through the environment, dump credentials and steal data. It also ...

From constant email and Microsoft Teams notifications ... important communication on platforms such as Teams and email, ...

According to this information, 8×8 pricing starts at $24 per user, per month for its entry-level X2 plan. The VoIP provider ...

We’ve distilled HubSpot’s 92 updates for October into the 14 most impactful changes for managers and admins. The post The 14 ...

One of the biggest challenges for any contact centre agent is being able to quickly and confidently provide the most helpful answer to the customer the first time they ask the question. Traditionally, ...

Now, instead of phone calls, the attackers are utilising Microsoft Teams to contact employees. They impersonate IT help desk ...

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Prior to Amazon, he held final leadership roles at systems and other desk. In his various roles ... enterprises are choosing RingCentral's business phone platform to complement their use of Microsoft ...