Steam support stats confirms over 200K refund requests daily, showing how Steam’s quick response time makes refunds hassle-free for players.
The refund has to take place within 14 days of your purchase and you have to have played it for less than 2 hours. Similarly to Steam, players have to get a refund within 14 days of the purchase date ...
Even if brands don't provide details about such policies on their websites, returnless refunds are expanding in at least some retail corners.