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Using AI in customer service to improve every stage of the support journey
Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...
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Clippy, I’ve got a feeling we’re not in Kansas anymore: AI copilots for your sales team
Find out how AI copilots are helping sales teams streamline sales processes and how the technology will help boost sales in ...
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What is IWMS: Definition, stats, and sustainable building benefits
IWMS stands for integrated workplace management system. These software solutions provide a centralized platform to manage corporate real estate and facilities.
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Future of Commerce: About Us
The Future of Commerce provides news, thought leadership, trends, and analysis on commerce, industry, and technology topics, both consumer-facing and business-to-business. Our purpose is to keep you ...
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Geert Leeman
Geert Leeman is the Chief Revenue Officer of SAP Customer Experience (CX), a market-leading business that supports over 10k customers around the world. In this role, Geert is responsible for building ...
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Josh Maday
Josh Maday is an experienced writer, editor, reviewer, and a customer-focused technical communicator working with clients from academia to industry. Josh is adept at working collaboratively with ...
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allnatura: Dauerhafte Kundenbeziehungen mit KI
allnatura – dieser Name steht seit über 20 Jahren für gesundes Schlafen und natürliches Wohnen. Das Familienunternehmen aus dem schwäbischen Heubach ist einer der führenden Anbieter für ökologisch und ...
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Ji-Hyun Ahn
Ji-Hyun Ahn ist als Senior Marketing Manager im Bereich SAP Customer Experience tätig. Sie verfügt über 14 Jahre Marketingerfahrung in verschiedenen Positionen, mit Schwerpunkt auf die IT-Branche.