United Airlines is making some major moves to improve its customer experience aboard its newest airliners. On Tuesday, United ...

My frustrations were very high today with United Airlines customer service until Alex ** took charge of the situation and showed me that the customer experience still matters and he proved that today.

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

Overall satisfaction among travelers on North American airlines during a 12-month ... economic headwinds without compromising on customer experience.” ...

United Airlines is adding premium seating and other interior upgrades to its fleet of Boeing 787-9 planes. Here's what it ...

United Airlines in Chicago has announced an investment in JetZero, a startup creating blended wing body aircraft. The airline ...

United is taking the premium cabin arms race among US majors to new heights with the unveiling of its premium-heavy, 787-9 ...

United Airlines (NASDAQ:UAL) introduced its new United Elevated interior for the Boeing 787-9, which it said sets a new ...

Chang added, "United Airlines Ventures was created to support our efforts to find innovative companies that can enhance the customer travel experience and help the airline lower its carbon ...