Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

The Jump Ahead feature will now be available to those watching YouTube on the web. Google One will now offer a plan that bundles YouTube Premium. If you're someone that watches a lot of YouTube ...

Copyright 2025 The Associated Press. All Rights Reserved. This image released by Sony Pictures shows Keke Palmer, left, and SZA in a scene from “One of them Days ...

Customers who need immediate assistance can reach out to Capital One’s customer support team for help. While outages happen occasionally, this incident gained attention due to its widespread impact, ...

“What is there to fix?” one customer responded, wanting to know why the resolution is taking so long. “My money hasn’t come through since Wednesday! I have to pay my (expletive) mortgag ...

Many of Capital One's customer s have taken to social media in order to express their concerns and discontent about the issue. Multiple posts are appearing each minute, reflecting the volume of ...

One frustrated customer expressed their concerns on social media, stating, "Some of us have bills to pay and groceries to buy. At least keep us in the loop." Another user remarked, "Finally got ...

Not only does it publish a weekly top ten based on the number of views and hours of viewing ... It reveals some fascinating trends. One of the most transformational developments in the 28-year ...