The integration of AI into drug submission and approval processes signifies a shift towards more efficient pharmaceutical ...

Arslan, M. and Ghazal, A. (2024) Assessing the Role of AI in Generating Content for Digital Brand Communications: The Case of a Midjourney Generated Campaign. Open Access Library Journal, 11, 1-14.

With the enhanced partnership, Talkative’s suite of AI-driven customer service tools now fully integrates with Mitel’s ...

Mumick reports that RCS messages show engagement ... RCS chatbots, brands can deliver round-the-clock support, create personalized experiences, and simplify tasks such as product discovery and order ...

In that sense the customer is always sceptical ... needed can enhance trust while leveraging AI for efficiency. This ...

Ecommerce chatbots are becoming more popular for eCommerce brands worldwide, here are some uses cases that explain why.

How AI-Driven Customer Insights Help Shape Product Roadmaps Imagine transforming your startup’s product roadmap with insights ...

Five9 is squarely positioned to benefit from industry tailwinds including the transition of contact center operations to the cloud, and a shift toward digital first customer engagement and automation.

The rapid rise of Artificial Intelligence (AI) is creating waves of excitement and fear across industries. As we see AI ...

Artificial Intelligence is making travel more accessible and personalized by using algorithms to analyze vast amounts of data ...

Glenn Fogel, president and CEO of Booking Holdings, outlined AI projects for the company's brands and shared updates.

Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...