As you navigate the exciting world of GenAI, remember that the goal isn't just to implement the latest technology.

Join Puzzel's webinar and discover how our new AI chatbot can elevate your customer service! contact centre webinar ...

The successful implementation of AI agents requires a strategic approach, clear communication and ongoing support to ensure ...

A study by Accenture found that nearly one-third (33%) of customers leave a brand after just one bad experience Customer ... audio AI models to understand customers’ queries and build chatbots ...

In the ever-evolving landscape of artificial intelligence, we've gathered insights from CEOs, founders, and directors on how ...

By analyzing individual customer data ... In the healthcare sector, AI can improve patient engagement and communication. AI-powered chatbots can provide instant responses to patient queries ...

Momos, a customer engagement platform designed for businesses with multiple locations, has secured $10 million in Series A ...

The professional landscape is undergoing a significant transformation, driven by rapid technological advancements, ...

Many banks are introducing AI chatbots built to simulate humanlike responses, primarily to help cut the costs of human customer service ... digital content and engagement at Kiplinger, informing ...

Agilis Launches 'Alchemist' AI Solutions for Customer Engagement in the Chemical Industry The Alchemist suite extends Agilis' existing AI capabilities from digitizing product data at scale to customer ...