Business Wire

Dialectica Launches B2B Surveys Service in the Americas to Meet Demand for Real-Time, Informed Decision Making

MONTREAL--(BUSINESS WIRE)--Dialectica, an information services company with offices in Montreal and Vancouver among other international locations, today announces the launch of B2B Surveys, a new ...
Government Technology

311 Survey: Customer Service Systems Spread to Smaller Cities and Counties

A local government uses a centralized customer service system - sometimes called 311 - so residents can call a centralized government phone number, place requests for service and are assigned tracking ...
Business Wire

Dialectica Launches B2B Surveys Service, Expanding its Product Portfolio to Shape Better Business Decision Making Worldwide

The firm has grown from 100 to 650+ employees in just three years. It has opened new offices in Montreal and Vancouver and is now building a suite of insight services solutions to provide investment ...
ZDNet

In 2 years, half of all service calls will be resolved by AI - survey

AI agents are boosting efficiency, cutting costs, and improving customer satisfaction. By 2027, 50% of service cases are expected to be resolved by AI. 4 out of 5 service leaders say AI agent ...
Financial Post

Dialectica Launches B2B Surveys Service in the Americas to Meet Demand for Real-Time, Informed Decision Making

New insights service provides access to primary research to help business and investment professionals evaluate billion-dollar investment opportunities MONTREAL — Dialectica, an information services ...