Here's a look at 15 popular retailer rewards programs that you may want to consider joining, with details on the benefits and ...

Two-thirds of retailers offer loyalty programs, according to a Salesforce survey of 8,350 shoppers and 1,700 retail industry decision-makers released last week. Another 29% plan to roll out loyalty ...

Today’s customers expect brands to recognize their preferences while offering a personal connection that feels genuine and tailored to their needs. A handful of companies have found a formula that ...

Retailers should rethink their loyalty strategies to meet consumer expectations of providing real-time value and instant ...

Customer loyalty is declining—but ironically, some consumers are showing brand devotion by shelling out annual fees. In the early days of retail, customer loyalty was secured the old-fashioned way: ...

Loyalty programs need to be more focused on immediate and functional rewards. Between a tougher economy and consumer demand ...

From Trader Joe's Mandarin orange chicken to its everyday low prices, the chain shows that experience beats enrollment every ...

Loyalty programs have long been a cornerstone of retail. They help brands retain customers, encourage repeat purchases, and build differentiation in crowded markets. Loyalty programs are also about ...

Every interaction with a customer is an opportunity to win their loyalty — whether it’s online or in the store. But data shows that a majority of loyalty programs don’t really move the needle. The ...

Retail stores, coffee houses and frozen yogurt shops, just to name a few, are literally scrambling over each other to figure out the best way to differentiate themselves from their competitors. As a ...

Walk into a big-box store, and you’re just another transaction. But walk into a local garden center, and you’re more likely to be remembered by name. While larger retailers compete on volume, ...