PALO ALTO, Calif.--(BUSINESS WIRE)--SymphonyAI, a leader in predictive and generative enterprise AI SaaS, announced IRIS Workspace, a no-code application for industrial knowledge workers to engage in ...

New programs from Good Business Lab and ILO show how this approach can unlock great potential for industries across the world. Employers are increasingly looking for problem-solving skills in their ...

In today’s digital-first world, customer expectations are evolving. Customers seek seamless, personalised interactions and real-time problem resolution. Traditional automation tools, while efficient, ...

Liam Dunne is the Co-founder and CEO of Klearcom, a global leader in customer call path testing & real-time contact center optimization. For decades, voice has been an expensive channel for contact ...