Jim Glidden had heard the stories and read the books. Now here he was with 650 other executives preparing to hear the words from the man himself-W. Edwards Deming, the American management guru ...

CHEYENNE -- W. Edwards Deming was a quality control guru who revolutionized the Japanese auto industry after World War II and later used his same management model for the U.S. auto industry. He was ...

As the last few months have progressed and my relationship with Chuck Holland has grown, we have enjoyed exchanging experiences at the Y-12 plant over the years. I well remember Chuck in staff ...

Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place. — Dr. W. Edwards Deming’s third point for ...

Toyota Motor Corp., in many ways the quintessential Japanese corporation, owes at least some of its gleaming quality reputation to an American, the late W. Edwards Deming, who in the 1960s helped set ...

American statistician W. Edwards Deming (1900 - 1993) at the Hotel new Japan, where he presented the Deming Application Prize, for quality management, to the Nissan Motor Company, Tokyo, Japan, 1960.

As part of its anniversary celebration, BusinessWeek is presenting a series of weekly profiles for the greatest innovators of the past 75 years. Some made their mark in science or technology; others ...

The origins of Total Quality Management and its ability to exceed customer expectations have surprisingly been around for a long time. You can trace its origins to just after World War II, something ...