The service robotics industry has grown quickly in recent years, spurred on by advances in robotics technology and artificial ...

The concepts of quality assurance and audits are two distinct ideas that serve the same purpose: improving quality, consistency and reliability in operations. Quality assurance is more of an abstract ...

Quality assurance means developing operational controls to ensure that the results match the desired outcomes. Customer service operations are designed to keep customers satisfied while protecting the ...

Efficient and effective plant cleaning is a vitally important aspect of pharmaceutical manufacture. This entertaining and lively course is designed to highlight and explain the most important and ...

What is service assurance? To sum it up, it is all about ensuring that processes, procedures and policies are applied on a recurring basis across a portfolio, projects or a company. The end result of ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...