Bad reviews can undermine your brand and hurt your revenue. Learn how to turn things around and transform harmful feedback into a bottom-line boost for your business. A strategic approach to ...

When launching and successfully operating a local business, your online reputation is one of the most influential assets you can build. A combination of delivering great consumer experiences and ...

For years, consumers have quietly edited themselves online. A harsh review softened. A detail left out. A complaint never posted at all. New research shows that when the legal threat behind that ...

Acquiring new customers has become increasingly challenging and expensive. Customer acquisition costs have risen substantially in the last five years, and they’re still climbing. Attention is scarce, ...

The Federal Trade Commission is sending refunds totaling nearly $2.4 million to customers of fast fashion retailer Fashion Nova. The payments come as part of a settlement with the retailer after ...

LOS ANGELES -- Some Fashion Nova customers are set to receive a portion of $2.4 million in refunds. The Federal Trade Commission says it's all part of a settlement accusing the retailer of engaging in ...

Fashion Nova blocked negative reviews from appearing on its website, federal authorities said. Now, the fast-fashion retailer owes nearly $2.4 million in refunds. The Federal Trade Commission on ...