Every company deploying an AI voice agent has made the same bet, whether they realize it or not. They’ve let the model design their customer conversation. The goals are clear: collect the caller’s ...

The messages people type into popular AI chatbots do not always vanish once the conversation ends. On many consumer services, those exchanges can be used to help train future versions of the ...

Voice assistant and conversational AI agent developer PolyAI Ltd. today announced the release of Dialog-RSN-1, a voice dialog artificial intelligence model capable of directly perceiving and ...

OpenAI today released new conversational models, called GPT-Live-1 and GPT-Live-1 mini, claiming that they sound more natural and can handle turn-taking better. These are full-duplex models, meaning ...

The pandemic has proven that crisis can be a catalyst for good. The collective pivot of the global workforce throughout the last few years has sparked an array of innovations and creative ideas, ...

ChatGPT just launched a new voice model, and above all else, its conversations are meant to feel natural. Seriously—the word natural appears no less than 13 times in OpenAI’s announcement of GPT-Live.

Phonely Ltd. today announced the launch of Alma, a large language artificial intelligence model built for voice agents, trained on more than 10 million real phone conversations. The company said many ...

Google Deepmind has recently announced Gemini, its new AI model to compete with OpenAI’s ChatGPT. While both models are examples of “generative AI”, which learn to find patterns of input training ...