As a human factors safety expert, James Reason contributed to a number of training videos. Credit: International Federation of Airworthiness Some of the most influential concepts in aviation accident ...

Human error, wrote James Reason, is both universal and inevitable. The principles are so important that the famed human factors specialist listed them at the top of ...

Even the best of us make mistakes. You forget an appointment, send the wrong email, or miss an important detail. Most of the time, the consequences are minor. However, in healthcare, aviation, or ...