The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Magdalena Nowicka Mook We ...
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7 phrases that emotionally intelligent people use to handle difficult conversations
Words speak louder than actions. These key phrases will help you identify and adopt the communication style of truly mature ...
For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...
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6 emotions that come up in difficult conversations—and how to handle them professionally
Difficult conversations are something we tend to avoid at all costs. Whether it’s about underperformance, conflict, a personal issue, or an unsuccessful job application, entering any difficult ...
This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...
Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...
Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...
Disagreement isn’t the problem. How we talk is. Three simple practices can help restore productive conversation at work, at home, and in our communities.
These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...
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