Dell plans to open a third customer contact center in India later this month. The contact center, like two others Dell is already operating in India, will handle telephone calls from consumers in the ...

Dell admits it has "learned its lesson" after being forced to drop its Indian call center last year following customer complaints about the quality of service. The call center operation for the ...

Investors in Dell Technologies Inc (Symbol: DELL) saw new options begin trading today, for the June 7th expiration. At Stock Options Channel, our YieldBoost formula has looked up and down the DELL ...

If you prefer a customer service agent who speaks “American,” then computer maker Dell has a deal for you. Catering to consumers put off by the accents of Bangalore, Manila and other call-center hubs ...

call center in Roseburg sued the computer maker last week in U.S. District Court in Eugene, saying the company worked its sales reps "off the clock," failed to provide proper rest breaks and ...

Dell’s tech support wants to be able to call you before a problem strikes your PC or tablet. The company is launching a new ProSupport Plus support package to monitor remotely the health of key ...

Dell Technologies is rated "Hold" due to short-term struggles, despite long-term opportunities in AI and data, with declining consumer strength as a key factor. The weakness of the U.S. consumer is ...