NEW YORK, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ASAPP, the leading provider of AI-powered contact center software, today introduced the Customer Experience Platform (CXP), the enterprise platform for ...

The $9.5 billion customer experience market saw major activity over the past few years. SAP acquired Qualtrics for $8 billion then took it public. Medallia went public. InMoment acquired MaritzCX.

Low-code digital customer experience platform Airkit today announced it has raised $40 million in a series B round led by EQT Ventures. The company says the funds, which bring Airkit’s total raised to ...

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in customer experience and communications solutions, today expanded its commitment to the Avaya Experience Platform™, committing to a single, ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Zendesk’s customer experience platform is ...

CMSWire Advisory Board members reveal why operating models, decision rights and trust define the next era of CX.

PALO ALTO, Calif.--(BUSINESS WIRE)--Airkit, the world’s first low-code Digital Customer Experience platform, today announced it has raised an additional $40M Series B investment led by EQT Ventures, ...

DETROIT — General Motors plans to launch Ultifi, an in-vehicle customer experience platform, in 2023, aiming to make its vehicles smarter and more personalized, the automaker said Wednesday. The ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A customer data platform (CDP) collects data from online and ...

CXP turns every customer interaction into governed, intelligent action by unifying interactions, systems, and data across voice and digital channels. "Customers today expect service that feels ...