Below, let's explore the myriad ways in which VoIP solutions can propel a business forward into a more efficient and cost-effective future.

CounterPath, a provider of desktop and mobile VoIP software products and solutions, has announced that Genesys, an large contact center software supplier and Alcatel-Lucent company, will integrate ...

Morganville, NJ — October 25, 2006 — Ranch Networks, provider of networking appliances designed to facilitate carrier and enterprise grade VoIP deployments, today announced that Intermedi@ Marketing ...

IP-based systems allow companies to route calls to home workers and satellite offices. Baxter Credit Union took a bold approach to upgrading its call center. In late 2002 it merged voice and data on a ...

VoIP technology is gaining ground in financial and other service industries as a cost-effective means of provisioning additional, enhanced services unsupported by traditional circuit-switched ...

Ooma and RingCentral are two of the best VoIP solutions. Learn about key features of these VoIP solutions in our head-to-head comparison. Ooma and RingCentral offer useful voice-over-IP services that ...

KIRKLAND, Wash.--(BUSINESS WIRE)--Telrex today announced that its CallRex version 3.1 is the first VoIP call-recording product verified by an independent third party to support the recording of ...

Landline phone services are slowly but surely going the way of the dinosaur, with more individuals relying solely on their mobile devices for making calls. Businesses, however, have continued to rely ...

British Telecommunications PLC plans to migrate its U.K. call centers to a new voice-over-IP (VoIP) system over the next two years, allowing around 9,700 call center agents on 124 sites to work as one ...