Agentic AI used to augment human contact center agents may lead to new and improved customer service delivery.

AI’s role in retail — historically focused on efficiency enhancements — has real potential to bridge the gap between ...

Overview Today’s AI tools are designed to work with humans, not replace them, by enhancing communication, automating tasks, ...

Empowering an organization's people, this expert writes, will be a critical step to capturing the ROI from AI investments ...

Collaboration creates year-round Human+AI engine driving economic growth, trade mobility, and knowledge transfer between ...

Hyundai Motor Group unveiled its future blueprint for AI (artificial intelligence) robotics that collaborate with humans.

BoodleBox, the collaborative AI platform empowering human potential through responsible AI integration, today announced a collaboration with Microsoft. BoodleBox will adopt Azure’s AI-ready ecosystem ...

Collaboration will expand self-service, empower staff and elevate member experiences across the CU*SOUTH network. We’re excited to see our credit unions use these AI capabilities to serve members ...

If organizations want to successfully transform their operations with AI technology, they must focus on helping employees ...

A college education that prioritizes emotional intelligence, empathy and human connection is critical to preparing leaders of ...

Award-winning author reframes food as the most intimate human-scale interface for understanding how AI reshapes imagination, perception, and sensory cognition. AI is restructuring how imagination is ...