Free returns are going away | CNN Business
WEBDec 27, 2023 · Eighty-one precent of merchants are now charging a fee for at least some methods of returns, according to Happy Returns, a logistics company that specializes in returns.
Retailers are reversing generous returns policies which cost a ...
WEBNov 17, 2023 · Retailers are reversing generous returns policies which cost a staggering $817 billion last year–but consumers still expect easy returns as they plan their holiday shopping. BY Heather...
How retailers’ return policies are changing, according to experts
WEBJul 3, 2023 · Currently, many retailers have adjusted their return policy by shortening the period of returns from 60 days to 30 days, but some have drastically cut their return periods to 14 days...
Woman returns Costco couch after 2 years, tests limits of return policy ...
WEBFeb 2, 2024 · A Costco shopper tested the limits of the retail club's return policy by bringing back a 3-1/2-year-old sofa simply because she stopped liking it. "I just didn't like it anymore.
So long, free returns: Why more retailers are charging shipping fees
WEBNov 15, 2023 · Why are free returns going away? Over the last two years, various retailers including fast fashion brands Zara and H&M have announced policy changes that tack on a fee to return items by mail.
How "keep it" return policies save retailers money - Marketplace
WEBDec 1, 2023 · As Reuters first reported this week, “return-less refunds” or “keep it” return policies have now been adopted by 59% of major retailers. That data’s from a survey by the return logistics...
Retail return fraud is rising as consumers send back purchases in …
WEBJan 29, 2024 · Retail return fraud is rising, and companies face a tough balance of trying to keep customers loyal while cracking down on abuse of return policies.
How Retailers Like Amazon Or Walmart Tackle The Surge In Returns - Forbes
WEBDec 5, 2023 · Returns have become a nightmare for retailers as their rates keep rising, impacting their bottom line and leading them to implement 'keep it' returns and other policies.
Amazon, Macy's Among Retailers Ending 'Free Returns' Policy - Entrepreneur
WEBDec 27, 2023 · As return rates hit new highs — 17% of purchases made in 2022 were sent back — retailers including Macy's, Abercrombie, J. Crew, and H&M are among the many instating fees for mail-in returns,...
Blue Yonder Consumer Retail Returns Survey: Tighter Returns …
WEB5 days ago · When asked what factors would make them use a third-party returns service, 62% of consumers said lower or no shipping fees, 60% cited the convenience of drop-off locations, 47% said faster refund ...
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